As a thank you for shopping with Shop Reimagine we are pleased to offer free shipping to CANADA for all online orders over $100. Reimagine Designs is located in Fredericton, New Brunswick, Canada. We ship to Canada only. If you live outside of our shipping area please contact us and we will come up with a shipping quotation.
Most of our items ship directly from the manufacturer, to you. This saves time and money, which we pass the savings onto you. Each item and manufacturers have specific shipping lead times. Orders with multiple items may have different arrival dates. Most items on the store ship within 5-10 business days. Items with longer lead times like made to order art and some lighting have the approximate lead times listed in the product description.
Items are shipped via Courier (Purolator, UPS, Fedex or Canada Post). Some of our larger items are considered oversize and may be shipped with a freight carrier. You will be contacted one to two days in advance to schedule a Monday through Friday curbside delivery appointment. Please note furniture deliveries are curbside only. Meaning the delivery men do not enter the home or assemble the furniture. White glove service may be requested in certain areas at an extra cost.
We do our best to feature in stock items on our site but in some instances products can sell out. If you purchase an item that is out of stock we will contact with you with an estimated stock date. If the date isn't to your liking we will reimburse you 100%. Please contact us for stock inventory and specific lead times.
ALL PRICES in CANADIAN DOLLARS.
Once your order has been received you may return it to us for a refund. Please note that final sale items (special orders, bedding, towels, hygiene items, sale and clearance items etc. are not eligible for returns or credits). You have within 7 days of delivery to return unused items once the item is received and inspected. Please note, if you return an item the return shipping is your responsibility.
Items must be in original packaging and in their original state to be eligible. Lighting fixtures that have been installed or have had their wires cut are ineligible for refund.
Please also note that shipping charges are non-refundable and a 25% restocking fee will apply or re-select with a 10% restocking fee. Other than in the event of a severe product defect, sofas and furniture over 80 lbs are considered final sale.