As a thank you for shopping with Shop Reimagine we are pleased to offer free shipping to CANADA for all online orders over $100. Reimagine Designs is located in Fredericton, New Brunswick, Canada. We ship to Canada only. If you live outside of our shipping area please contact us and we will come up with a shipping quotation.
Most of our items ship directly from the manufacturer, to you. This saves time and money, which we pass the savings onto you. Each item and manufacturers have specific shipping lead times. Orders with multiple items may have different arrival dates. Most items on the store ship within 5-10 business days. Items with longer lead times like made to order art and some lighting have the approximate lead times listed in the product description.
Items are shipped via Courier (Purolator, UPS, Fedex or Canada Post). Some of our larger items are considered oversize and may be shipped with a freight carrier. You will be contacted one to two days in advance to schedule a Monday through Friday curbside delivery appointment. Please note furniture deliveries are curbside only. Meaning the delivery men do not enter the home or assemble the furniture. White glove service may be requested in certain areas at an extra cost.
We do our best to feature in stock items on our site but in some instances products can sell out. If you purchase an item that is out of stock we will contact with you with an estimated stock date. If the date isn't to your liking we will reimburse you 100%. Please contact us for stock inventory and specific lead times.
ALL PRICES in CANADIAN DOLLARS.
Standard Delivery items within 7 days of purchase or delivery. We will issue a credit or refund at the time of return, only with a valid receipt.
A valid receipt is an original sales receipt, gift receipt or packing slip.
Within 15 days of purchase or delivery we will issue a store credit only.
Returns of merchandise purchased through our website will be accepted by mail, or in person at the store on 326 Queen Street, Fredericton, New Brunswick, Canada E3B 1B2. Pending inspection, a credit or refund will be issued for the returned item value.
Any taxes charged will be refunded in accordance with the items to be returned. Shipping and handling charges are nonrefundable.
Please note that final sale items (special orders, bedding, towels, hygiene items, sale and clearance items etc. are not eligible for returns or credits).
IMPORTANT: SHIPPING AND HANDLING CHARGES ARE NON-REFUNDABLE.
Please also note any custom order are final sale.